Update 22.5.0 - Connector: External E-Sign Integrations
  • 15 Aug 2025
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Update 22.5.0 - Connector: External E-Sign Integrations

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Article summary

Optional Add-On Connector that provides your organization with the capability of electronic/digital signing of documents/contracts. Currently this connector is configured for integrations with DocuSign, AdobeSign, and DocJuris.


EXTERNAL E-SIGN INTEGRATIONS
RESOLUTIONS

RESOLUTION:  Signed document not attaching to record when Adobe Acrobat Sign process completed
Reference #: 250624.1086.10267

When the Adobe Acrobat Sign configuration for Audit Import Preference was set to Import the final Audit Report, the signed document was not attaching to the record as expected. This has been resolved.


RESOLUTION:  Final DocuSign documents not attaching
Reference #: 250624.360.12828

DocuSign documents that had gone through the signing process were not attaching back in CobbleStone once completed. The cause was resolved so documents now attach to the record once the DocuSign process is completed.






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