Optional Add-On Module used to extend the functionality and collaboration scope of Contract Insight by providing a dedicated gateway portal for your vendors, suppliers, providers, clients, customers, respondents, etc. to view and interact with the contracts, solicitations, etc. you have with them.
VENDOR/CLIENT COLLABORATION GATEWAY
ENHANCEMENTS
ENHANCEMENT: Enhanced Solicitation Attachment Notifications Improving Vendor/Client Gateway Email Awareness
Reference #: 260527.1203.29551
Enhancements have been made to the Vendor/Client Gateway (VCG) to improve notification handling for solicitation-related file and attachment activity.
Users can now receive email notifications when files or attachments are added to a solicitation through the Vendor/Client Gateway, helping ensure stakeholders remain informed of solicitation updates and newly available documentation.
This functionality is controlled through the “Enable Alerts for File Uploads” configuration setting, located under:
Manage/Setup > Application Configuration > Config Settings
Select Vendor/Client Gateway from the Configuration Group dropdown menu.
VENDOR/CLIENT COLLABORATION GATEWAY
RESOLUTIONS
RESOLUTION: Missing File Storage Fallback Handling Causing Upload Errors During Vendor Registration
Reference #: 260527.1258.34680/34899/35427/35477
An issue was identified where users could encounter errors when uploading files during the Vendor Gateway registration process.
This occurred because the system did not properly handle situations where a back-end file storage configuration was unavailable during upload processing. Updates were applied to introduce a fallback upload method, ensuring files can still be processed successfully even when the primary storage configuration is not present.
RESOLUTION: Configurable Solicitation Close Date Mapping Enhancing Vendor/Client Gateway Flexibility
Reference #: 260527.1203.35069
Enhancements have been made to the Vendor/Client Gateway (VCG) solicitation details experience to provide greater flexibility in determining which date field is used as the solicitation Close Date.
A new configuration setting has been introduced that allows administrators to specify an alternate Date/Time field to be used in place of the default Close Date field when displaying solicitation closing information on the VCG solicitation details page.
If a valid override field is configured, the system will automatically use that field when calculating and displaying the solicitation Close Date. If no override is provided, the default Close Date field will continue to be used.
This enhancement provides organizations with greater control over solicitation date management while preserving existing functionality and compatibility.
RESOLUTION: Improper URL Parameter and Legacy Routing Handling Causing Inaccessible Application Pages
Reference #: 260527.1203.35148
An issue was identified where certain application pages could become inaccessible due to problems processing encoded URL parameters and handling navigation to legacy .ASPX pages.
This could cause links, bookmarks, or internal navigation paths to fail, resulting in broken pages or redirects that prevented users from accessing the intended content.
Updates were applied to improve URL parameter processing, restore support for legacy page rerouting, and enhance navigation handling throughout affected areas of the application. Additional safeguards were also added to redirect users back to the appropriate search pages when invalid or outdated links are encountered.
RESOLUTION: Configurable Solicitation Terminology Enhancing Vendor/Client Gateway Terminology Flexibility
Reference #: 260527.1203.35148
A new configuration setting has been introduced to provide greater flexibility in how solicitation terminology is displayed throughout the Vendor/Client Gateway (VCG).
Organizations can now choose whether the system displays the term “Bid” or “Solicitation” within solicitation-related search pages, detail pages, and menu navigation areas. By default, the system will continue using the current “Bid” terminology unless updated through the new configuration setting.
RESOLUTION: Incorrect Configuration Mapping Causing Inaccurate Terms and Conditions Link Text in Vendor/Client Gateway
Reference #: 260527.1203.35148
An issue was identified where the Terms and Conditions link displayed incorrect text on the Vendor/Client Gateway login and registration pages.
This was caused by the page referencing the wrong configuration setting when loading the Terms and Conditions link information. Updates were applied to ensure the correct configuration setting is now used consistently throughout the gateway experience.
RESOLUTION: Survey Visibility Logic Causing Empty Survey Tabs to Display on Record Detail Screens
Reference #: 260527.1258.35330
An issue was identified where Survey and Survey Response tabs could still appear on record detail screens even when no surveys were associated with the record.
This occurred when survey visibility settings were enabled but the system did not properly hide the survey-related panels when no survey data was available. Updates were applied to ensure Survey and Response tabs are automatically hidden when there are no linked surveys for the selected record.
RESOLUTION: Field Help Tooltip Visibility Logic Causing Missing Descriptions When Floating Labels Were Disabled
Reference #: 260527.1258.35330
An issue was identified where field help descriptions did not appear when hovering over field names if floating labels were disabled.
This occurred because the tooltip visibility behavior was incorrectly tied to the floating label configuration setting. Updates were applied to ensure field help descriptions display consistently on hover regardless of whether floating labels are enabled or disabled.
RESOLUTION: Outdated Document Version Linking Causing Hyperlinked Document Library Fields to Open Incorrect Versions
Reference #: 260527.1258.35330
An issue was identified where clickable hyperlinks connected to Document Library records could open an older version of a document instead of the most recent version available in the Document Library.
This occurred because hyperlink processing was not correctly retrieving the latest uploaded document version when accessed from linked fields or request submission screens. Updates were applied to ensure document hyperlinks now open the current version of the associated document consistently across the application.
RESOLUTION: Subtable Field Header Display Styling Causing Truncated and Non-Wrapping Field Names
Reference #: 260527.1258.35330
An issue was identified where longer field names within subtables were not displaying correctly. In affected cases, field headers no longer wrapped onto multiple lines and portions of certain characters could appear cut off.
This was caused by display styling behavior affecting how subtable field headers were rendered within the interface. Updates were applied to restore proper text wrapping and improve header spacing to ensure field names display completely and clearly.
RESOLUTION: Missing Vendor/Client Gateway Audit Logging Causing Incomplete User Activity Tracking
Reference #: 260527.1258.35330
An issue was identified where certain user activities within the Vendor/Client Gateway (VCG) were not being properly recorded in the audit history.
This affected actions such as viewing solicitation records, uploading or viewing files, updating record details, submitting questions, updating response statuses, and sending solicitation-related emails. As a result, audit logs could be incomplete for important gateway interactions.
Updates were applied to restore and expand audit logging coverage across the affected VCG processes. Relevant activities are now properly tracked along with supporting details such as filenames, field updates, selected statuses, and submitted questions where applicable.
These improvements provide more complete activity visibility and stronger auditing support throughout the Vendor/Client Gateway experience.
RESOLUTION: Document Preview Handling Failure Causing Inaccessible File Previews in Vendor/Client Gateway
Reference #: 260527.1258.35330/35458
An issue was identified where users were unable to preview documents within the Vendor/Client Gateway (VCG), resulting in preview errors when attempting to open files.
This was caused by the document preview process not correctly handling file rendering requests within certain environments. Updates were applied to introduce a standalone preview handler, improving document preview processing and restoring access to file previews within the VCG.