Optional Add-On Connector that provides your organization with the capability of electronic/digital signing of documents/contracts. Currently this connector is configured for integrations with DocuSign, AdobeSign, and DocJuris.
EXTERNAL E-SIGN INTEGRATIONS
RESOLUTIONS
RESOLUTION: DocuSign Attachment Handling and Auto Import Settings
Reference #: 251212.1222.19925
We resolved two issues related to DocuSign integration:
- Attachments Sent as Separate Files
Previously, DocuSign attachments were being sent as separate files despite configurations set to send a single combined PDF. This has been corrected, and attachments will now respect the configured setting to send as one combined document. - Auto Import Settings Could Not Be Disabled
Users reported that once DocuSign Auto Import settings were enabled, they could not be disabled. Although changes appeared to save, the settings remained active upon returning to the integration page. This issue has been resolved, and configuration changes now save and apply correctly.