---
title: "Task Productivity Analysis"
slug: "task-productivity-analysis-1"
updated: 2026-10-06T19:43:28Z
published: 2026-10-29T16:25:45Z
canonical: "wiki.cobblestonesoftware.com/task-productivity-analysis-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Task Productivity Analysis

**COBBLESTONE SOFTWARE**

Contract Insight — User Guide

**Task Productivity Analysis**

*03. Admin User Manual › Searching & Reporting › Task Productivity Analysis*

**Note:** Each procedure in this guide begins at the Contract Insight homepage, so any section can be followed on its own. Custom fields are configurable, so the exact field list on a contract category record may vary between environments.

# 1. Overview

Task productivity can be measured in two places. The saved **Task Performance Report** ("A report displaying information about completed tasks") under **Reports and Insights → Reports** lists every completed task with its start, due, and completion dates and how long it took. The **Contract Insights** dashboards provide the live-analytics counterpart — chiefly the **Operations & Activity** board ("Throughput & changes") and the **Cycle Time** board ("How fast we answer"). A set of narrower saved task reports (Tasks Complete, Tasks Due, Tasks Overdue, and others) covers specific slices of the same data.

# 2. Key Elements

- **Reports and Insights → Reports → Task Performance Report**: a saved Ad-Hoc report over completed tasks showing the assignee, start date, end/due date, completion date, and days to complete.
- The folder the report is filed under can vary by environment (for example, *CSS Standard Reports* or *Unfiled*), so searching the Reports grid by name is the fastest way to find it.
- **Reports and Insights → Contract Insights → Operations & Activity**: new contracts over the last 12 months, contracts by department, recent status changes, and the status pipeline.
- **Reports and Insights → Contract Insights → Cycle Time**: how quickly workflow steps are answered — steps answered, median and slow-end answer times, and the slowest responders.
- Narrower task reports include Tasks Complete, Tasks Completed (Last 7 days), Tasks Due, Tasks Overdue, Tasks Ending in 0-90 Days / 91-180 Days, and Open Tasks by Employee.

# 3. Finding and Running the Task Performance Report

1. In the left navigation, click the **Reports and Insights** icon (bar chart) and select **Reports**.
2. On the **Ad-Hoc** tab, type **Task Performance** in the **Search** box and press **Enter**.
3. Click **Run** next to **Task Performance Report**.

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/03-operations-activity.jpg)

# 4. Reading the Task Performance Report

The report opens in **Table** view with one row per completed task. Columns include Contract ID, Task Name, First Name, Last Name, Start Date, End/Due Date, Task Complete Date, Days To Complete, Working Days To Complete, Total Task Time (Days), and Total Completion Days.

- Use **Group by** to roll results up (for example, by assignee or task name).
- Click **Chart** for a visual summary of the same data.
- Use **Export** to download the results, or the printer icon to print them.
- Click **Manage this report** to change its columns or criteria.

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/02-task-performance-report(1).jpg)

# 5. Viewing Throughput on the Operations & Activity Board

1. In the left navigation, click the **Reports and Insights** icon and select **Contract Insights**.
2. Click the **Operations & Activity** tile (Throughput & changes).

The board shows **New contracts · last 12 months**, contracts **By department**, **Recent status changes** (with a count for the last 90 days), and the **Status pipeline**. Click **Summarize this board** in the VISDOM briefing panel for an AI-generated summary of risks and next actions.

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/03-operations-activity(1).jpg)

# 6. Measuring Response Time on the Cycle Time Board

1. In the left navigation, click the **Reports and Insights** icon and select **Contract Insights**.
2. Click the **Cycle Time** tile (How fast we answer).

Summary cards show **Steps answered** (last 365 days), **Typical answer** (median), **Slow end** (the time within which 9 in 10 answers land), and **Answered no**. Below them, **How long people took to answer** and **Typical answer by month** chart response times, and **Slowest to answer** ranks people by their own median (only people with three or more answers are ranked).

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/04-cycle-time.jpg)

# 7. Running Related Task Reports

1. In the left navigation, click the **Reports and Insights** icon and select **Reports**.
2. On the **Ad-Hoc** tab, type **Tasks** in the **Search** box and press **Enter**.
3. Click **Run** next to the report you need — for example, Tasks Complete, Tasks Completed (Last 7 days), Tasks Due, Tasks Overdue, or Tasks Ending in 0-90 Days.

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/05-related-task-reports.jpg)

# 8. Quick Reference Summary

| Task | How to Complete It |
| --- | --- |
| Run the Task Performance Report | Reports and Insights → Reports → search "Task Performance" → Run. |
| Group, chart, or export completed-task results | Open the Task Performance Report → Group by, Chart, or Export. |
| View contract throughput and recent status changes | Reports and Insights → Contract Insights → Operations & Activity. |
| See how quickly workflow steps are answered | Reports and Insights → Contract Insights → Cycle Time. |
| Run a narrower task report (complete, due, overdue, ending) | Reports and Insights → Reports → search "Tasks" → Run the report you need. |