Optional Add-On Module used to extend the functionality and collaboration scope of Contract Insight by providing a dedicated gateway portal for your vendors, suppliers, providers, clients, customers, respondents, etc. to view and interact with the contracts, solicitations, etc. you have with them.
VENDOR/CLIENT COLLABORATION GATEWAY
RESOLUTIONS
RESOLUTION: Dropdown Handling Error Preventing Account Creation
Reference #: 260320.1203.26347
We resolved an issue where users received an error immediately after clicking Create Account in the Vendor/Client Gateway. This happened because the system was not referencing a configuration setting used to determine when dropdown fields should switch to an autocomplete mode based on the number of available records.
The system now properly checks the setting, ensuring dropdowns behave consistently with Core functionality. As a result, the Create Account process now loads as expected without triggering errors.
RESOLUTION: Gateway Date Updated Field Not Updating With Deletes on Request Subtables
Reference #: 260320.1203.28150
We resolved an issue where deleting items from subtables—such as Request‑related data or Request file records—did not update the Gateway Date Updated field on the parent Request in the Core system. This caused Request records to appear unchanged even when subtable information had been modified.
Recent improvements included updates to ensure that all relevant actions correctly refresh the request’s Gateway Date Updated timestamp.
- Subtable deletes now correctly update request timestamps
The system now verifies when a deleted subtable entry belongs to a request or request‑file record and automatically updates the Gateway Date Updated field when such deletions occur. - Automatic updates after file uploads or subtable changes
The Request Details page now immediately refreshes the Gateway Date Updated field when a file is uploaded or when an item is removed from a subtable grid. - Correct field handling during subtable additions
An issue where an incorrect record ID was being passed during subtable additions—resulting in inaccurate field values—has been fixed. - Legacy page routing updated
Navigation from the older “VCG_AdHocReports” page now correctly redirects to “Reports.”
These improvements ensure that request records always show the correct last‑updated timestamp, providing clearer audit trails and more accurate status tracking across the system.