Optional Add-On Module used to extend the functionality and collaboration scope of Contract Insight by providing a dedicated gateway portal for your vendors, suppliers, providers, clients, customers, respondents, etc. to view and interact with the contracts, solicitations, etc. you have with them.
VENDOR/CLIENT COLLABORATION GATEWAY
ENHANCEMENTS
ENHANCEMENT: Improved Survey Navigation Allowing Users To Save Progress And Resume Where They Left Off
Reference #: 260722.1203.26111
Survey navigation on Vendor/Client Gateway has been improved to make saving and resuming progress clearer and easier. The previous "Back" button is now labeled "Back to Record" for clarity, and a "Save and Return" option lets users save their progress on the current section before returning to the record details page. When resuming a survey, users will now be taken directly to the last section they were working on instead of starting over.
VENDOR/CLIENT COLLABORATION GATEWAY
RESOLUTIONS
RESOLUTION: Vendor-Client Gateway Password Update Failing With "Current Password Is Invalid" Error
Reference #: 260722.1203.41761
Users were unable to update their password from the My Info section, receiving a "Current password is invalid" error even when entering the correct password. This has been resolved by correcting how the system validates the current password against its stored encrypted value, ensuring the comparison works correctly regardless of underlying data formatting. Vendor-Client Gateway users can now successfully change their password.
RESOLUTION: Vendor Client Gateway Not Fully Translating Interface Content Into Selected Language
Reference #: 260722.1203.38693
An issue where the Vendor Client Gateway did not fully update to a user's selected language has been resolved. Previously, some page content continued to display in the default language even after a different language was selected. Static and dynamic text across the portal — including footer dialogs, welcome and login pages, the Help page, client sign-up, solicitation search, survey pages, and vendor file upload — now correctly displays in the user's chosen language.
RESOLUTION: Duplicate Submissions Caused by Multiple Save Button Clicks on Gateway
Reference #: 260722.1258.37794
An issue where users experiencing perceived slowness on the Gateway would click the Save button multiple times, sometimes resulting in duplicate entries, has been resolved. The Save button is now disabled as soon as it's clicked and automatically re-enabled once the save process finishes, preventing repeat submissions.