---
title: "External E-Sign Setup"
slug: "external-e-sign-setup"
updated: 2025-05-07T14:44:54Z
published: 2025-05-07T14:44:54Z
canonical: "wiki.cobblestonesoftware.com/external-e-sign-setup"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# External E-Sign Setup

### **External E-Sign Setup**

**AppConfig: External E-Sign Setup**

If an **External E-Sign** **Integration** module has been licensed like **DocuSign** or **Adobe Acrobat Sign**, use the **External E-Sign Setup** page to set it up. To reach it, navigate to **Manage/Setup** > **Application Configuration** > **External E-Sign Setup**.

![The Contract Insight Main Menu. External E-Sign Setup is highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/1(219).png)

## DocuSign

Click on the DocuSign Logo.

**Authorization Type** will be **OAuth**. You can click **Manage Authorization** to go to the **OAuth App Authorizations** list to add or remove an existing authorization. To Add a DocuSign authorization, click Add Authorization on the Side Menu of the **OAuth App Authorizations** **list**.![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Add%20Authorization%20on%20Authorization%20List.PNG)

Click **DocuSign**. You will be taken to the DocuSign website to log in to your account and confirm authorization.

Click **Edit Connection** to switch between **Production** and **Sandbox.**

Click **Edit Login** to enter your API Account ID and choose to turn **Send on Behalf Of** on or off. If you leave this blank, it will populate with the default ID. If you belong to multiple DocuSign accounts, you can specify your API Account ID here.

Click **Edit Settings** to alter your Import Timer, default Email Subject/Body, Reminders, and Expirations. To use CobbleStone's Reminders and Expirations, you must choose to **Allow Senders to Override Account Defaults in your DocuSign Account.![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Override%20Reminder%20Setting%20in%20DocuSign(1).png)**

The **Authorizing DocuSign User Information** and the **DocuSign Users in this Account** areas populate automatically and cannot be adjusted through the User Interface. If there are no Users in the **DocuSign Users in this Account** section, there was an issue with the **DocuSign Admin credentials** previously entered.

For instructions on how to use DocuSign within Contract Insight, click [**HERE.**](/v1/docs/docusign)

## Adobe Acrobat Sign

Click on the Adobe Acrobat Sign Logo

Click the **Click Here** link next to Manage Authorization to authorize.

Click **Edit** to adjust the **Import Timer**, set your **Import Preferences**, **Send on Behalf Of Preference, and Email Body**.

A list of authorized users appears at the bottom of the page. View the list on the Adobe Acrobat Sign website for additional user information and enhanced paging and searching functionality. For instructions on how to use Adobe Acrobat Sign within Contract Insight, click [**HERE.**](/v1/docs/adobe-sign)

## signNow

Click on the Sign Now Logo

You will need to enter your **API Key** and **API Secret** that are provided by signNow into their respective boxes. It is recomended that you connect a CobbleStone® production environment to a signNow production environment and a CobbleStone® sandbox environment to a signNow sandbox environment. Switching from a signNow sandbox connection to a signNow production connection in a single CobbleStone® environment is discouraged. Doing so will invalidate any authorizations users have provided and may orphan existing records. Set the **State to Enabled.** Click **Save Keys**.

You can choose to **Allow all users to authorize a connection to signNow** or not. You may also choose whether or not to **Import the signed file that includes the signNow history/audit page.**

Use the **Message Subject** and **Message Body** options to customize the Subject and E-mail body of the e-mails that will prompt signatures with signNow.

Click **Save Settings** to save any changes to these options.

For instructions on how to use signNow within Contract Insight, click [HERE.](/v1/docs/signnow)