---
title: "Email Alerts From Workflow"
slug: "email-alerts-from-workflow"
updated: 2024-01-25T18:48:56Z
published: 2024-01-25T18:48:56Z
canonical: "wiki.cobblestonesoftware.com/email-alerts-from-workflow"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Alerts From Workflow

## Email Alerts from Workflow

Workflows allow you to create an email alert which will use the standard [notification template](/v1/docs/notification-template-themes). To create an email alert for a workflow, open or create a workflow and select the “Alerts” tab.

NOTE: Workflow alerts can only be created for the following types 

- Contracts
- Requests
- Solicitations
- Purchase Orders
- Employees
- Customers/Vendors

The alert tab is disabled for all other workflows.

![Alert Tab](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Workflow%20Alert%20Tab.PNG)

## Creating an Email Alert

This process works similarly to [On-Screen Validation Messages](/v1/docs/on-screen-validation-message), but the message will be e-mailed instead of displayed on screen. If you select the email type when the workflow conditions are met an email is queued up and will be sent out when the alert email queue is processed. The Workflow Email Alert Queue Processing is set in the [application config](/v1/docs/02-schedule-manager) and can be manually processed like other queues in the system (see [Manage Schedulers](/v1/docs/01-manage-schedulers))

Select E-mail from the Alert Type dropdown.

![Select E-mail from the Alert Type drop down](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Workflow%20Alerts%20Email%20Type%20Dropdown.PNG)

You can choose to send the e-mail alert to an Employee, or Other. If you select **Employee**, you will be able to choose an employee from a dropdown list:

![Send alert out to Employee or Other](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Workflow%20Alerts%20Email%20Alert%20Employee.PNG)

If you select **Other**, you will be able to manually input an email address:

![Manually enter email with Other](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Workflow%20Alerts%20Email%20Alert%20other.PNG)

**Name** is the name that will appear in the alert list in the Workflow's alert tab.

**Subject** is the subject of the email alert that will be sent if the workflow conditions are met.

**Email Body** is the body of the email alert that will be sent if the workflow conditions are met.

**Active** determines if the alert will be sent if conditions are met. If Active is set to No, the alert will not be sent.

## Alert List

After an alert has been saved, it will appear in the alert list. On Screen and Email alerts both appear in the list.

![Alert List on Workflow Manager](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Workflow%20Alert%20List.PNG)

To add a new alert after an alert has been created, click the **Add Alert** button.

To delete an existing workflow alert, click the **X** icon in the Manage column of the alert you would like to delete.

To edit an existing alert, click the ![Edit by clicking pencil and paper icon](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Workflow%20Alert%20Edit%20Icon.PNG)icon in the Manage column of the alert you would like to edit.