--- title: "E-Approvals Processing" slug: "e-approvals-processing-3" updated: 2026-10-29T17:01:15Z published: 2026-10-29T17:01:15Z canonical: "wiki.cobblestonesoftware.com/e-approvals-processing-3" --- > ## Documentation Index > Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # E-Approvals Processing **COBBLESTONE SOFTWARE** Contract Insight — User Guide **E-Approvals Processing** *Document Templates Management › Managing Generated Document E-Approvals & E-Signatures › E-Approvals Processing* **Note:** Each procedure in this guide begins at the Contract Insight homepage, so any section can be followed on its own. Custom fields are configurable, so the exact field list on a contract category record may vary between environments. # 1. Overview Approval processes are monitored and managed from **Approvals & Signatures → Negotiation Processes**, which lists every approval and signature process along with the controls to intervene in a running one. Opening a process's console (**Open console**) shows its live processing state: an overall **Status** (e.g. Active), how many of its **Groups** are finalized, its **Participants** and **Files** counts, and **Pause** / **End process** / **Finalize** controls for intervening while it's running. The console also lists each approval group and its participants, where you can add, replace, or re-notify participants. # 2. Key Elements - **Negotiation Processes list:** filter by type (**Approvals and signatures**, **Approvals only**, **Signatures only**) and status (**Any status**, Active, Paused, Completed, Rejected, Cancelled after starting, Cancelled before starting), with a **Started only** checkbox, a **Search** box, and an **Open console** button on each row. - **Process console header:** Status, Groups (e.g. "0 of 2 finalized"), Participants, Files, and Created, plus feature tags such as **IntelliApprove** and **Secure PIN**. - **Pause**, **End process**, and **Finalize** controls sit at the top of the console. Finalize is unavailable until every group has been finalized. - **Open record** (document icon) jumps from the console back to the underlying contract, PO, or other record. - **Groups and participants:** each group shows whether it is the **current group** and when it was notified, with **+ Add participant** and **Resend** buttons. Each participant shows a status badge (e.g. In Process, Pending) and row icons to **Re-send this invitation**, **Replace this participant**, or delete. # 3. Navigating to Negotiation Processes 1. From the Contract Insight homepage, click the **Approvals & Signatures** icon in the left navigation bar. 2. Select **Negotiation Processes**. ![Approvals & Signatures menu with Negotiation Processes highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/01-nav-negotiation-processes(1).png) The Negotiation Processes page opens, listing every approval and signature process. # 4. Finding and Opening an Approval Process 1. In the type filter, select **Approvals only**. 2. In the status filter, select a status (e.g. **Active**) to narrow the list. Leave **Started only** checked to hide processes that have not started. 3. Optionally, type in the **Search** box to find a specific process. 4. Click **Open console** on the process's row. ![Negotiation Processes list filtered to Approvals only and Active, with Open console highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/02-negotiation-processes-list.png) **Note:** Click the link in the **Record** column (e.g. Contracts #5) to go directly to the underlying record instead. # 5. Reviewing the Process Console ## 5a. Process Status and Controls 1. Review the summary bar: **Status**, **Groups** (how many are finalized), **Participants**, **Files**, and **Created**. Tags such as **IntelliApprove** and **Secure PIN** show features enabled for this process. 2. Use the header controls as needed: - **Open record** (document icon): opens the underlying record. - **Pause**: temporarily halts the process. - **End process**: stops the process before it completes. - **Finalize**: completes the process. Available only once every group has been finalized. ![Process console header with Open record, Pause, End process, Finalize and the status summary highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/03-console-header.png) **Note:** Pause, End process, and Finalize act on the live process and its participants, so use them only when you intend to intervene. ## 5b. Groups and Participants Groups are processed in order. The group awaiting action is tagged **current group** and shows when it was notified; later groups show **not notified** until earlier groups are finalized. 1. Check each participant's status badge (e.g. **In Process**, **Pending**) to see where they are. 2. Click **Resend** on the current group to re-notify its participants. Only the current group can be re-notified. 3. Use the icons on a participant's row to **Re-send this invitation** (bell), **Replace this participant** (people icon), or delete (trash). Participants added from the process template cannot be deleted. ![Groups and participants with current group, Add participant, Resend, status badge and participant actions highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/04-groups-participants.png) # 6. Adding a Participant to a Running Process 1. On the group, click **+ Add participant**. 2. Choose the **Kind of participant** (e.g. External participant). 3. Enter the **Full name** and **E-mail address**, and optionally **Why are they being added?** 4. Click **Add**, or **Cancel** to close without adding. ![Add participant form with Kind of participant, Full name, E-mail address, reason, Add and Cancel highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/05-add-participant.png) **Note:** Participants are invited as soon as they are added to a running group. # 7. Quick Reference Summary | Task | How to Complete It | | --- | --- | | Open Negotiation Processes | Approvals & Signatures → Negotiation Processes. | | Find an approval process | Type filter → Approvals only → choose a status → Search. | | Open a process console | Click Open console on the process's row. | | Check progress | Review Status, Groups (x of y finalized), Participants, and Files in the console header. | | Go to the underlying record | Open record (document icon) in the console, or the Record link in the list. | | Re-notify the current group | Click Resend on the current group. | | Re-send to one participant | Click the bell icon on the participant's row. | | Replace a participant | Click the Replace this participant icon on the row. | | Add a participant | + Add participant → Kind, Full name, E-mail address → Add. | | Pause, end, or finalize | Pause, End process, or Finalize in the console header (Finalize requires every group to be finalized). |