CobbleStone Software’s free mobile app makes it easy to view, update, and add records, attach files, and manage tasks — including checking and updating their status — right from your phone. Available for both iPhone and Android devices.
COBBLESTONE SOFTWARE MOBILE APPLICATION
RESOLUTIONS
RESOLUTION: SSO Authentication Configuration Preventing Successful Mobile App Login Access
Reference #: 260501.1244.26272
An issue was identified where users attempting to log into the Contract Insight Mobile App received an error message and were unable to access the application when Single Sign-On (SSO) authentication was enabled.
This was caused by a configuration issue affecting communication between the mobile application and backend services required for authentication. Updates were applied to properly support SSO authentication and restore connectivity to the REST API.
Users can now successfully authenticate and access the mobile application as expected.
RESOLUTION: Record ID Values Display Blank in Mobile App if Field Moved from Record Info Field Group
Reference #: 260501.1244.26754
An issue was identified where Record ID values could appear blank within the mobile application when the field was moved outside of the default Record Info section.
This was caused by incorrect handling of the field type when loading record details in the mobile app. Updates were applied to ensure Record ID values display properly regardless of which field group they are placed in.
Users can now view Record ID information correctly throughout the mobile experience.
RESOLUTION: Duplicate and Missing Records in Mobile Lists
Reference #: 260501.1244.30472
An issue was identified where some users could experience duplicate or missing records within record list screens in the mobile application.
This occurred because records returned from the API were not being processed in a consistent order, which could cause records to appear more than once or be skipped during loading.
Updates were applied to ensure records are returned in a consistent sequence, improving the accuracy and reliability of record list displays throughout the application.
RESOLUTION: Incorrect Request Data Mapping Causing Blank Request ID Values in Alerts
Reference #: 260501.1244.33030
An issue was identified where Request records displayed within the Alerts area could show a blank Request ID value when expanding associated record details.
This was caused by the Request ID field referencing incorrect data within the expanded details section. Updates were applied to ensure the Request ID now displays consistently for Request-related alerts.
These improvements provide clearer record identification and help users more easily track and manage pending Request tasks.
RESOLUTION: Incomplete File Path Handling Preventing File Downloads in Mobile Application
Reference #: 260501.1244.33276
An issue was identified where selecting the download icon within the mobile application did not initiate a file download as expected.
This was caused by part of the file path being incorrectly truncated during processing, preventing the application from locating the requested file properly. Updates were applied to correct the file path handling and restore download functionality.
Users can now successfully download files and attachments from the mobile application as intended.
RESOLUTION: Conditional Field Group Display Logic Causing Empty Section Headers to Appear on Records
Reference #: 260501.1244.33278
An issue was identified where field group headers could still appear on records even when all fields within that group were conditionally hidden. This could cause empty or unrelated sections to display when the conditions required to show the fields had not been met.
Updates were applied to ensure field group headers are automatically hidden whenever all fields within the group are not visible. Additional improvements were also made to conditional display handling within the mobile experience.
These changes provide a cleaner and more accurate record layout throughout the application.