---
title: "Accepting/Rejecting a Contract Request"
slug: "acceptingrejecting-a-contract-request-1"
updated: 2026-09-18T16:21:44Z
published: 2026-09-23T13:09:39Z
canonical: "wiki.cobblestonesoftware.com/acceptingrejecting-a-contract-request-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Accepting/Rejecting a Contract Request

**COBBLESTONE SOFTWARE**

Contract Insight — User Guide

**Accepting/Rejecting a Contract Request**

*09. End Users: Contract Requests › Contract Request Process › Accepting/Rejecting a Contract Request*

**Note:** Each procedure in this guide begins at the Contract Insight homepage, so any section can be followed on its own. Custom fields are configurable, so the exact field list on a contract category record may vary between environments.

# 1. Overview

A Request record's right-hand side panel includes a **Request status** widget that shows the record's current state as a badge (**CURRENTLY**, e.g. REQUEST **ACCEPTED** or REQUEST CANCELLED) plus quick-action buttons for the other statuses the record can move to — typically **Pending**, **Accepted**, and **Rejected** (a record already in one of these states shows the remaining two as buttons, with a note such as "1 not available" for any status that quick-action button set doesn't offer directly, such as Cancelled). Clicking one of these buttons updates the request's status immediately from the record view, without navigating to a separate approval screen. The record's own Status and **Request Status** fields on the Record Details tab reflect the same value (for example "Request **Accepted**" or "Request Cancelled"), and a **Status history** panel further down the right-hand column lists every status change with a timestamp and the user who made it.

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1789678382530.png)

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1789678431977.png)

![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1789678460220.png)

# 2. Key Elements

- The **Request status** widget in a Request record's side panel shows a **CURRENTLY** badge for the record's live status and one-click quick-action buttons for switching to **Pending**, **Accepted**, or **Rejected**.
- Clicking **Accepted** or **Rejected** on this widget updates the request's status directly from the record view — no separate approval workflow screen is required for a simple accept/reject decision.
- The Record Details tab's Status and **Request Status** fields mirror the same status value shown in the side panel.
- A **Status history** panel (with History and Time in status tabs) records every status change on the request, including who made it and when.
- A status the quick-action buttons don't cover directly (such as Cancelled) is called out separately, e.g. as "1 not available," rather than offered as a one-click button.