5.2 Adding a Contact or User on the Gateway
  • 30 Jan 2024
  • 1 Minute to read
  • Dark
    Light

5.2 Adding a Contact or User on the Gateway

  • Dark
    Light

Article Summary

Adding a Contact/User through the Gateway   

Vendor/Client Gateway: Adding New Company Contacts through the Gateway

If a company Contact's Contact Details screen shows the contact as Is Company Admin = Yes, the Contact will have the ability to log-in to the Vendor/Client Gateway and manage additional Contacts/Users for his or her organization.

Note: This functionality applies to Company Admins only.


To Add a New Contact/User for Your Company
1. Navigate to Contacts/UsersAdd Contact/User via top navigation menu in the Gateway.

Graphical user interface, text, application  Description automatically generated

2. Enter the new Contact/User's information into the Create a New User Account screen, making sure all required fields are populated.

Graphical user interface, application  Description automatically generated


Note: The screen may be different than pictured above depending on the fields the Core organization has selected/required to be displayed and populated for this screen.


3. Once all necessary and required information has been populated, click Continue to save the new Contact/User.

4. The My Company Contacts/Users Details screen displays. It contains the new Company Contact's account details.


To View a List of Contacts/Users from Your Company
1. Navigate to Contacts/Users - Contact/User List via the top navigation menu.
Graphical user interface, text, application  Description automatically generated



2. A grid list opens to display all Contacts/Users for your Company.

Note: The screen may be different than pictured above depending on the fields the Core organization has selected/required to be displayed and populated for this screen.

Table  Description automatically generated


3. To view/manage the Contact/User, click View for the user to manage.

4. The My Company Contacts/Users Details screen displays where the details of the Contact/User can be viewed.

5. If the Core Organization has allowed Company Admins to edit Company Contact DetailsManage/Edit is present under the field values. Upon clicking Manage/Edit, a pop-up window for editing fields displays.

Graphical user interface, text, application, email  Description automatically generated

 

6. Click Save when all desired fields changes are complete.

Graphical user interface, application  Description automatically generated

 

 

 

 


Was this article helpful?