--- title: "5.1 Creating an Account on the Gateway" slug: "51-creating-an-account-on-the-gateway" updated: 2025-08-08T18:24:56Z published: 2025-08-08T18:24:56Z canonical: "wiki.cobblestonesoftware.com/51-creating-an-account-on-the-gateway" --- > ## Documentation Index > Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt > Use this file to discover all available pages before exploring further. # 5.1 Creating an Account on the Gateway ### **Creating an Account on the Gateway** **Vendor/Client Gateway: Signing Up/Creating an Account on the Gateway** 1. To create a new account to signup and log into the **Vendor/Client Gateway**, click **Create Account** on the top right corner of the screen or at the bottom of the sign in area. ![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Buttons%20on%20VCG.png) ![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/vcg%20sign%20in.png) 2. The **New Account Signup** screen displays. ![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/New%20Account%20Signup.png) **Note:** Click **Help** and select the link to the organization's site to learn how to signup and register for a new account. 3. After selecting a type, the **New Account Signup Add** screen displays. ![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Signup%20By%20Type.png) **Note:** The **New Account Signup** screen may have different fields displayed/required than shown above, based on the fields the organization has selected/required to be displayed on the New Account Signup screen. 4. Once all necessary and required information on the **Company Information** and **User Information** sections has been entered, click **Continue**. 5. The **New Account Signup - Confirmation** screen with the Company/User log-in information displays. ![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/New%20Signup%20Confirmation.png) **VCG MFA on Account Creation** In the Core system, navigate to **Application Configuration** > **Manage / Setup** > **Application Configuration** > **Config Settings** and, in the side menu, select the **Vendor Gateway MFA Settings** option under the **Data Management** section. ![User Interface Graphical Description Side menu Vendor Gateway MFA Settings](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1666284549701.png) Enable the MFA code on the registration page. ![Graphical user interface, text, application Description automatically generated](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-tgvy7c2b.png) **OPTIONAL** – Update the remaining settings as desired. These include code style, length and message. NOTE – The message text is HTML, email clients may render this differently than it appears in the web page. This is particularly true of MS Outlook which uses the IE engine to display HTML. Navigate to the gateway site and click the Create Account button ![](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/Buttons%20on%20VCG(1).png) Note the new tab in the wizard navigation ![User Interface Graphics Wizard Addon](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-r2zjc87f.png) Fill in Company Information form Fill in the User Information form. Make sure to use an email address you have access to on this form ![Graphical user interface, application Description automatically generated](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-lark4poa.png) At the bottom of the form agree to the terms and conditions and enter the Captcha code. **NOTE:** If the form validation fails you will be required to re-enter the password and the captcha. This is by design. The final tab will display the email address where the code was sent ![Graphical user interface, application Description automatically generated](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-sgrm7drp.png) Check your email to retrieve the code ![Graphical user interface, text, application, email Description automatically generated](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-ivb7lazi.png) Enter the code in the text box and click the Save button at the bottom. The gateway generates the account and provides follow up instructions. This functionality has not been changed. **Note:** The registrant can then log-in to the Gateway to view/search information but is not authorized to submit responses/requests until the account has be authenticated and activated by the Gateway's organization. 6. Click **Continue to My Company Account** or **Login Now** to log into the Gateway. **Wizard-Based Registration** An Admin to choose to use wizard-based registration for Vendor Client Gateway. To access this: 1. Click **Manage/Setup** 2. Click **Field Manager** 3. Click **Gateway Self-Registration Management** ![User Graphics interface Side menu Gateway Self Registration Management](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1666284614852.png) From here, an Admin may add, edit, or delete a wizard. To add a wizard, click **Add New Wizard** under the Actions side menu. Once the wizard is saved, the user may assign the fields to the group. ![User Graphic Interface Description Side Menu Add New Wizard](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1666284686423.png) To edit a wizard, click **View Details** on the Wizard Name. From here, the user may do things like change the wizard type (1), add a new section to the wizard (2), and add a new section group (3). To delete a wizard, click **View Details** on the Wizard Name. Click Delete Wizard (4) under the Actions side menu. If the user wishes to not delete the wizard altogether, but instead delete a section (5)/group (6), they may also do that. ![Graphic User Interface Wizard Management](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1666284973760.png)![User Graphic Interface Side Menu Description Page Actions Side Menu](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/image-1666285266936.png) When the user adds a wizard, the following screen is shown: ![Graphical user interface, text, application, email Description automatically generated](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-8lo92iuv.png) Here, the user names the wizard, selects the type, group name, etc. Once the wizard is saved, the user may assign fields to the group: ![Graphical user interface, application Description automatically generated](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/5.1-creating-an-account-on-the-gateway-image-5vwb9zs5.png)