---
title: "1.6 Additional Gateway Configuration Settings"
slug: "16-additional-gateway-configuration-settings-1"
updated: 2026-10-29T17:05:25Z
published: 2026-10-29T17:05:25Z
canonical: "wiki.cobblestonesoftware.com/16-additional-gateway-configuration-settings-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 1.6 Additional Gateway Configuration Settings

**COBBLESTONE SOFTWARE**

Contract Insight — User Guide

**1.6 Additional Gateway Configuration Settings**

*Module: Vendor/Client Gateway › Step 1: Vendor/Client Gateway Configuration › 1.6 Additional Gateway Configuration Settings*

**Note:** Each procedure in this guide begins at the Contract Insight homepage, so any section can be followed on its own. Setting values shown in the screenshots are examples from a test environment.

# 1. Overview

Contract Insight also offers configuration settings for several other parts of the Vendor/Client Gateway: help content, the Gateway web address, search grid page size, captcha on the sign-up and login pages, and who is notified about help requests and new sign-ups. These settings are on the **Settings** tab of **Administration → Vendor/Client Gateway (VCG)**, in the **General** and **Notification** groups.

# 2. Key Elements

- **External Web Address for Help Content**: the URL Web Address for help content on the Vendor/Client Gateway.
- **Gateway Website Address**: stores the Web Address of the Vendor/Client Gateway. This is set and maintained by the system and should not be changed.
- **Search Grids Page Size**: the default number of results displayed on each page of the Gateway search grids.
- **Show/Hide Create Account Captcha**: whether the built-in captcha is used on the sign-up (Create Account) page.
- **Show/Hide Login Captcha**: whether the built-in captcha is used on the login page.
- **Help Email Notifications Sent To**: email address(es), comma separated, that receive Help emails submitted from the Vendor/Client Gateway.
- **Help Phone Calls Sent To** and **Help Support Hours**: the phone number and support hours shown to Gateway users for help.
- **Vendor/Client Signup Email Notification**: email address(es), comma separated, notified when vendors/clients sign up to the Gateway.

# 3. Navigating to the Gateway Settings

1. From the Contract Insight homepage, click the **Administration** icon at the bottom of the left navigation menu.
2. Under **Gateways & Portals**, click **Vendor/Client Gateway (VCG)**.

![Administration page with Vendor/Client Gateway (VCG) highlighted](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/agc-01-admin-gateway.png)

1. The page opens on the **Settings** tab. Settings are grouped into Access, Content, Emails, General, Initial Setup, Notification and Surveys. After making changes, click **Save changes** (or **Discard** to undo them).

![VCG Settings tab with Save changes and Discard](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/agc-02-settings-tab.png)

# 4. General Settings

1. Scroll to the **General** group.
2. In **External Web Address for Help Content**, enter the URL Gateway users should be sent to for help.
3. Leave **Gateway Website Address** unchanged; it is maintained by the system.
4. In **Search Grids Page Size**, enter the default number of results per page (for example, 25).
5. Turn **Show/Hide Create Account Captcha** and **Show/Hide Login Captcha** **On** to require the built-in captcha on the sign-up and login pages, or **Off** to hide it.
6. Click **Save changes**.

![VCG General settings](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/agc-03-general-settings.png)

# 5. Notification Settings

1. Scroll to the **Notification** group.
2. In **Help Email Notifications Sent To**, enter the email address(es) that should receive Help emails from the Gateway. Separate multiple addresses with commas.
3. Optionally enter **Help Phone Calls Sent To** and **Help Support Hours** to show Gateway users how to reach support.
4. In **Vendor/Client Signup Email Notification**, enter the email address(es) to notify when a vendor or client signs up. Separate multiple addresses with commas.
5. Click **Save changes**.

![VCG Notification settings](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/agc-04-notification-settings.png)

# 6. Quick Reference Summary

| Task | How to Complete It |
| --- | --- |
| Open Gateway settings | Administration → Gateways & Portals → **Vendor/Client Gateway (VCG)** → **Settings** tab. |
| Set the help content URL | General → **External Web Address for Help Content**. |
| Change grid page size | General → **Search Grids Page Size**. |
| Turn captcha on or off | General → **Show/Hide Create Account Captcha** / **Show/Hide Login Captcha**. |
| Route help emails | Notification → **Help Email Notifications Sent To**. |
| Get notified of sign-ups | Notification → **Vendor/Client Signup Email Notification**. |
| Apply changes | **Save changes** (top-right). |