---
title: "1.5 Managing Emails on the Gateway"
slug: "15-managing-emails-on-the-gateway-1"
updated: 2026-10-29T17:05:25Z
published: 2026-10-29T17:05:25Z
canonical: "wiki.cobblestonesoftware.com/15-managing-emails-on-the-gateway-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.cobblestonesoftware.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 1.5 Managing Emails on the Gateway

**COBBLESTONE SOFTWARE**

Contract Insight — User Guide

**1.5 Managing Emails on the Gateway**

*Module: Vendor/Client Gateway › Step 1: Vendor/Client Gateway Configuration › 1.5 Managing Emails on the Gateway*

**Note:** Each procedure in this guide begins at the Contract Insight homepage, so any section can be followed on its own. Custom fields are configurable, so the exact field list on a contract category record may vary between environments.

# 1. Overview

The **Emails** group on the Vendor/Client Gateway (VCG) **Settings** tab controls the notifications the Gateway sends: whether administrators are alerted when a client registers or a file is uploaded, and the title/body content used on new-account and password-reset emails. **New Account Emails Body Intro** and **Password Reset Emails Body End** are both editable rich-text blocks, each paired with its own **Title** field for the email subject line.

# 2. Key Elements

- **Enable Alerts for Client Registration** and **Enable Alerts for File Uploads** are on/off toggles that control whether notifications are sent when clients register or upload files.
- **New Account Emails Title** sets the subject line used whenever a new Gateway account email goes out.
- **New Account Emails Body Intro** is the customizable introduction text placed before the system's standard account details. It is edited with **Edit content**.
- **Password Reset Emails Title** and **Password Reset Emails Body End** follow the same title/body pattern for the password reset flow.
- Changes are not applied until you click **Save changes** at the top of the page. **Discard** abandons unsaved changes.

# 3. Navigating to the Gateway Settings

1. From the Contract Insight homepage, click the **Application settings** icon at the bottom of the left navigation bar.
2. Under **Gateways & Portals**, click **Vendor/Client Gateway (VCG)**.
3. The page opens on the **Settings** tab. Scroll down to the **Emails** group.

![Administration page with Application settings and Vendor/Client Gateway (VCG) outlined](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/vcg-01-admin-vcg.jpg)

# 4. Configuring Email Alerts and Titles

1. Click **Enable Alerts for Client Registration** to turn notifications for new client registrations **On** or **Off**.
2. Click **Enable Alerts for File Uploads** to turn notifications for Gateway file uploads **On** or **Off**.
3. In **New Account Emails Title**, enter the subject line for new-account emails.
4. In **Password Reset Emails Title**, enter the subject line for password-reset emails.

![Emails group with alert toggles, Edit content buttons, and Title fields outlined](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/vcg-em-01-emails-group.jpg)

| Setting | Type | What it controls |
| --- | --- | --- |
| Enable Alerts for Client Registration | Toggle | Sends notifications when clients register on the Gateway. |
| Enable Alerts for File Uploads | Toggle | Sends notifications when files are uploaded on the Gateway. |
| New Account Emails Body Intro | Rich text (Edit content) | Introduction text at the start of new-account email notifications. |
| New Account Emails Title | Text | Subject line of new-account email notifications. |
| Password Reset Emails Body End | Rich text (Edit content) | Closing text at the end of password-reset email notifications. |
| Password Reset Emails Title | Text | Subject line of password-reset email notifications. |

# 5. Editing Email Body Content

1. Click **Edit content** next to **New Account Emails Body Intro** or **Password Reset Emails Body End**.
2. A side panel opens with a rich-text editor. Use the toolbar (bold, italic, underline, paragraph style, alignment, quote, numbered and bulleted lists) to format the text.
3. Click **Close** to return to the Settings tab.

![Edit content panel for New Account Emails Body Intro with the editor toolbar, text area, and Close button outlined](https://cdn.document360.io/e3626857-1fb5-4e27-b278-2d3fc5508be4/Images/Documentation/vcg-em-02-edit-content.jpg)

**Note:** Once a setting has been edited, it is flagged **CHANGED** on the Settings tab. Click **Undo** beneath the setting to revert that one change.

# 6. Saving Your Changes

1. Scroll back to the top of the page.
2. Click **Save changes** to apply your email settings. To abandon unsaved changes, click **Discard**.

**Note:** **Save changes** is disabled until at least one setting has been changed.

# 7. Related Articles

- 1.3 Managing Access to the Gateway
- 1.4 Managing Content on the Gateway